Aecom
AECOM Community Engagement Support
HIGHLIGHTED PROJECT
Safe Streets Bike Ride October 24th 2024
Our team partnered with AECOM to support a comprehensive community engagement process for a transportation planning project. Our work focused on ensuring that local voices were included, informed, and meaningfully involved throughout the planning and design phases.
We developed a Community Involvement Plan that outlined how and when to engage residents, businesses, and neighborhood groups in order to promote transparency and accessible communication. This included creating a detailed community contact list to help AECOM and partner organizations reach the right audiences and ensure broad participation.
“What really stood out was their eye for detail and commitment to doing things right. We’ve happily recommended them to others.”
— Community member
Outcome
As part of the engagement process, we organized and facilitated a full day of drop-in office hours, giving local businesses, residents, and advocacy groups an opportunity to discuss project alternatives directly with the project team. We also attended and presented at meetings with the Bay View Neighborhood Association and the Crisol Corridor (BID 50), while coordinating closely with community partners throughout the project.
In addition, we produced digital media content—including images and written updates—for use on city and community organization websites and social media channels to support clear, consistent outreach.
Our team collected and analyzed all community feedback, identifying key themes, priorities, and concerns that helped shape project decisions and design adjustments. To conclude the effort, we prepared a comprehensive Engagement Report documenting activities, input received, project responses to that input, and recommendations for future outreach initiatives.
